Resources

Guide

Get hands-on with technical knowledge.

We offer online technical tools and documents to help you expedite the
development process.

Want to confirm whether the raw data from one of our device is read correctly?

You can input and check whether the data read is correct through our online Payload decoder.

Gateway Payload
Decoder >>

Tracker Payload
Decoder >>

Contact Tracing Badge
Payload Decoder >>

Want to know how long the battery of your device could last theoretically?

Want to confirm whether the raw data from one of our device is read correctly?

Gateway Battery Life
Calculator >>

Tracker Battery Life
Calculator >>

Contact Tracing Badge
Battery Life Calculator >>

Don’t know how to set up the device? Or you need update on the firmware?

You can download the corresponding datasheet and firmware in our download centre.

Download Centre >>

When the device is within the warranty period, and you want to return the goods?

Please fill in the goods return form and let us know what is wrong with our products.

Goods Return Form >>

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Interested in our solutions? Enquire us to get our solution whitepaper!