PRODUCT WARRANTY
LANSITEC strives for quality service and products. It’s important to us that you should enjoy using our products, services, and website(s) without compromising your privacy in any way. This policy outlines
how we guarantee the overall quality of our products and services. Alternatively, you can get in touch directly with our Product Team; their details included in our “Contact Us” section.
how we guarantee the overall quality of our products and services. Alternatively, you can get in touch directly with our Product Team; their details included in our “Contact Us” section.
I. RETURNS
Products that are delivered dead on arrive (“DOA”), damaged in shipment or otherwise not in compliance with the Corresponding purchase order, will be replaced in the next order.
II. WARRANTY
All Product and Services are warranted
(i) to comply with Supplier specifications and without defects in manufacturing or design,
(ii) be free from any disabling device, “time bomb”, or remote control mechanism that might, or might be utilized to, intentionally impede the operation of Product or damage Customers’ computer systems environment or software in any respect, or compromise the integrity of any files or data;
(iii) have been tested to ensure they do not contain any software virus;
(iv) do not include open source code unless specifically Agreed to by Reseller. Reseller is authorized to pass on to and assign the warranty to the Customer(s). Supplier will honor warranty claims made directly by Customer(s). Any failure of the Products or Service to comply with the foregoing warranty or any other
specifications agreed to by the Parties will be remedied by Supplier at no cost to Reseller or Customer(s) during the warranty period (one year). Services will be performed by qualified individuals in a professional and workmanlike manner conforming to generally accepted industry standards and practices.
EXCEPT AS SET FORTH HEREIN OR OTHERWISE AGREED TO IN WRITING, SUPPLIER DISCLAIMS ANY AND ALL REPRESENTATIONS, WARRANTIES AND CONDITIONS WHETHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE.
(ii) be free from any disabling device, “time bomb”, or remote control mechanism that might, or might be utilized to, intentionally impede the operation of Product or damage Customers’ computer systems environment or software in any respect, or compromise the integrity of any files or data;
(iii) have been tested to ensure they do not contain any software virus;
(iv) do not include open source code unless specifically Agreed to by Reseller. Reseller is authorized to pass on to and assign the warranty to the Customer(s). Supplier will honor warranty claims made directly by Customer(s). Any failure of the Products or Service to comply with the foregoing warranty or any other
specifications agreed to by the Parties will be remedied by Supplier at no cost to Reseller or Customer(s) during the warranty period (one year). Services will be performed by qualified individuals in a professional and workmanlike manner conforming to generally accepted industry standards and practices.
EXCEPT AS SET FORTH HEREIN OR OTHERWISE AGREED TO IN WRITING, SUPPLIER DISCLAIMS ANY AND ALL REPRESENTATIONS, WARRANTIES AND CONDITIONS WHETHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE.
III. CONTACT
The party responsible for this website (the “controller”) for purposes of data protection law is:
Lansitec Technology Co., Ltd.
Room 501, No.21 Huashen Avenue,
Nanjing, China
+86-25-8335-8776
Email: contact@lansitec.com
IV. RMA
In order to return the product and help us improve its performance, please fill in the Goods Return Form.